At FRESHFION LLC, we are committed to providing reliable and efficient shipping for all orders placed through our website, freshfian.shop. Below are the details of our shipping process, delivery times, and important policies regarding transportation.
1. Shipping Regions
We currently ship to addresses within the United States. If you are located outside the U.S. and wish to place an order, please contact us at kylie@bellagoogers.icu for availability and shipping options.
2. Processing Time
- Orders are typically processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email with tracking information once your order has been shipped.
3. Shipping Methods & Estimated Delivery Time
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 Business Days | Free on orders over $250, otherwise $9.99 |
| Expedited Shipping | 2-4 Business Days | $19.99 |
| Express Shipping | 1-2 Business Days | $29.99 |
Note: Delivery times are estimates and may be affected by factors beyond our control, such as carrier delays, holidays, or weather conditions.
4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can track your order through the carrier’s website to monitor its progress.
5. Shipping Delays & Issues
While we strive to meet estimated delivery times, occasional delays may occur. If your order is significantly delayed or lost, please contact us at kylie@bellagoogers.icu, and we will assist you in resolving the issue.
6. Incorrect or Undeliverable Addresses
- Please ensure your shipping address is correct before placing an order.
- If a package is returned due to an incorrect or undeliverable address, the customer is responsible for reshipping costs.
- If you need to update your address after placing an order, contact us immediately.
7. Damaged or Missing Items
If your package arrives damaged or items are missing, please notify us within 48 hours of delivery. Provide photos of the damaged package and items, and we will work with the carrier to resolve the issue.
8. International Shipping
At this time, we do not offer international shipping. However, if you are outside the U.S. and interested in our products, please email us at kylie@bellagoogers.icu for potential shipping options.
9. Contact Us
If you have any questions or concerns about your shipment, feel free to contact us:
📧 Email: kylie@bellagoogers.icu
📞 Phone: 520-800-5380
📍 Address: 3326 W Osborn Rd, Phoenix, AZ 85017-4810
🌐 Website: freshfian.shop
We appreciate your trust in FRESHFION LLC and strive to ensure a smooth and timely delivery process!