1. What products do you sell?
We specialize in men’s leather shoes, offering a variety of styles that combine durability, elegance, and comfort. Our shoes are priced between $200-$350.
2. What sizes are available for your men’s leather shoes?
We offer a wide range of sizes for our men’s leather shoes. Please refer to the size guide on each product page for specific size availability. If you need help selecting the right size, feel free to reach out to our customer support team at kylie@bellagoogers.icu.
3. How do I place an order?
To place an order, simply visit our website, freshfian.shop, browse through our collection of men’s leather shoes, select your desired product and size, and proceed to checkout. Follow the steps to complete your order and make payment securely.
4. What payment methods do you accept?
We accept a variety of secure payment methods including:
- Credit and Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Apple Pay
Your payment information is processed securely to ensure a safe transaction.
5. Do you offer free shipping?
Yes, we offer free standard shipping on orders over $250 within the United States. For orders under $250, standard shipping is available for a fee of $9.99. Expedited and express shipping options are also available at additional costs.
6. How long will it take to receive my order?
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-4 business days
- Express Shipping: 1-2 business days
Delivery times may vary depending on your location and the shipping method selected. You will receive a tracking number once your order ships.
7. Can I change or cancel my order?
Orders can only be changed or canceled within 24 hours of placing the order. Please contact us immediately at kylie@bellagoogers.icu if you need to make any changes or cancel your order.
8. How do I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also check the status of your order by logging into your account on our website.
9. What is your return and refund policy?
We offer a 30-day return and refund policy for unworn and undamaged shoes. Please ensure that the shoes are in their original condition with the packaging intact. For more details, please refer to our Refund & Returns Policy.
10. What should I do if my shoes are damaged or defective?
If your shoes are damaged or defective, please contact us within 48 hours of receiving your order. We will guide you through the return process and offer you a replacement or a full refund.
11. How can I contact customer support?
Our customer support team is always here to help! You can reach us via:
- Email: kylie@bellagoogers.icu
- Phone: 520-800-5380
- Address: 3326 W Osborn Rd, Phoenix, AZ 85017-4810
12. Do you offer international shipping?
At the moment, we only offer shipping within the United States. If you are located outside the U.S., please contact us at kylie@bellagoogers.icu for potential international shipping options.
13. Can I gift your products to someone?
Yes! You can place an order for someone else and have it shipped to their address. We also offer gift wrapping for select items. Please contact customer support if you would like to request gift wrapping for your order.
14. Do you offer a loyalty program or discounts?
We periodically offer promotions, discounts, and a loyalty program for our customers. Make sure to sign up for our newsletter to stay updated on the latest offers and exclusive deals!